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SMS Privacy Policy for Autumnleaf Group Inc.

Effective Date: 10/30/24

Introduction
At Autumnleaf Group Inc, we are committed to protecting your privacy and ensuring the security of your personal health information (PHI). This SMS Privacy Policy outlines how we collect, use, and protect your information when you opt to receive SMS communications from us.

1. Purpose of SMS Communications
By opting in to receive SMS messages, you consent to receive important information regarding your appointment, reminders, updates, and other relevant non-health/non-care related communications.

2. Information We Collect
We may collect the following information through SMS communications:

  • Your mobile phone number.
  • Your responses to messages sent by us.

3. Use of Information
Your information will be used for the following purposes:

  • To communicate important non-health/non-care related updates related to your relationship with Autumnleaf Group, Inc.
  • To send appointment updates and other service-related notifications.
  • To improve our services based on your feedback.

4. Disclosure of Information
We will not share your personal health information with third parties without your consent, except as required by law or to comply with applicable regulations. 
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

5. Security Measures
We implement strict security measures to protect your information. However, please be aware that SMS communications are not entirely secure, and we recommend that you avoid sending sensitive information via SMS.

6. Your Rights
You have the right to:

  • Access your personal health information.
  • Request amendments to your personal health information.
  • Opt out of SMS communications at any time by replying “STOP” to any message.

7. Compliance with HIPAA
We are committed to complying with HIPAA and protecting your PHI. We have implemented policies and procedures to safeguard your information.

8. Changes to This Policy
We may update this SMS Privacy Policy periodically. Any changes will be communicated through our SMS channels, and the updated policy will be available upon request.

9. Contact Us
If you have any questions or concerns about this SMS Privacy Policy or our privacy practices, please contact us.